Sunday, March 2, 2008
Helio wants to say hi
About a month ago I switched from Verizon to Helio cell phone service. The switch was without a doubt for the better. Thursday night I was doubting my choice when at 3:30 in the morning I got a text message from Helio asking if I liked my music ring-tone gift. Now to give you a little background on this when I signed up for Helio I got 20 free downloads from Helio. What they do is send them to you as a gift and then you download them. Right after you download them you get a message asking if you liked your download and if you want to send one to a friend. Well I had gone through the whole process of getting my downloads and the followup text messages a month ago so I was a bit surprised when I got another text message at 3:30 am. I was more surprised when I got another one five minutes later. Followed by another one five minutes after that. This went on for 3 hours until I finally stopped at about 6:45 in the morning. I tried to call Customer Support to see what was going on but they are only open from 8-5 or something like that. All in all I got about 150 text messages from Helio asking if I liked my download. When I finally got a hold of Tech Support they said to me "that is strange. I'll look into that and call you back." I'm not expecting a call anytime soon.
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